Delivery information

We use Royal Mail for small packets and parcels, and carriers for larger items. Most chains and small packets will usually fit through a letterbox and do not need to be signed for. For larger items the carriers will need a signature on delivery.

We will normally aim to process your order within 2 working days and then post it out either with Royal Mail or a carrier (depending on weight and value of order).

You must inform us within 7 working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.